I’m currently preparing to send my dog to K9 Resort in Bethlehem, and I have to highlight how incredible my experience has been so far, especially thanks to Vanna. From the very first phone call, she has been nothing short of amazing. Vanna helped me set up my account, walked me through every step of the process, and made booking my dog’s evaluation feel effortless. She answered every question with patience and clarity, and she never made me feel rushed or confused. What stood out most was how genuinely kind and invested she was. She didn’t just “do her job,” she made sure I felt confident and comfortable. She even offered my family multiple opportunities to come in for a tour, making sure we could see the facility firsthand and feel good about where our dog will be staying. Her professionalism, warmth, and attention to detail are truly unmatched. It’s rare to find someone who is this knowledgeable and this personable. If you’re considering K9 Resort Bethlehem, ask for Vanna. She is the reason I already feel at ease and excited about bringing my dog here. Outstanding service, amazing communication, and a genuinely caring staff member, she deserves all the recognition! Highly recommend!