Reviews

I am highly satisfied with my pup’s first day-boarding experience at K9 Resorts. Every staff member I spoke with was polite, helpful, and understanding, which is truly hard to come by these days. I want to thank everyone who was a part of my pup’s stay and for making the whole process so easy, especially since my amazing sister was handling everything in my absence. My pup didn’t do group play, but he came home and went straight to sleep, which tells me he received plenty of attention and care!

The team is attentive, professional, and always willing to answer questions or provide updates. You can tell they have a genuine passion for what they do, and it gives me so much peace of mind knowing my puppy Grace is always in such great hands. The facility is clean, organized, and has a warm atmosphere. I would not go anywhere else! We love you all

Millie stayed with K9 Pet Resorts for the first time. She came home happy, well fed and smelling good. I appreciated the attention to detail and the service they provided. They sent extra photos whenever I requested, and included information on how she was doing. The “Resort” is very clean and beautifully decorated. We feel that we have found Millie’s new home away from home. Thank you to the staff. We appreciate you. See you soon!

K9 Resorts has the best daycare and boarding ever!! Every pup is treated like family and we are so grateful how comfortable we feel dropping our pup off. They know our baby’s name and they know our family so well! They make us feel so special and they always have the cutest stories from the day! I love all of the activities that they provide. We have tried many daycares and not one of them comes close to K9 Resorts. I recommend this place to everyone! My favorite part is having pictures and artwork made by my pup at our home that hold such sweet memories!! My pup gets so excited when he knows he will be going to daycare that day and he loves seeing all of the staff there!

I love K-9 Resorts! My furry boy goes to doggie day-care and he LOVES it! The facility is clean and the staff is friendly. I highly recommend them.

Since December 2024, my dog Solomon has enjoyed absolutely everything about K9 Resorts Luxury Pet Hotel. From the moment we enter the facility, his tail wags "non stop" The Trainers are all "top notch" professionals and clearly display their love for dogs on each and every visit. I love how we're greeted with a smile the moment we enter the facility and the speed in which they handle my 120lb Labrador is impressive. I wouldn't take my dog any where else.

We have been taking our 2 pups to K9 resort for a year now. We trust K9 with the care of our pups as they treat them just like they are their own pets. The whole team at K9 is very well trained and very pleasant to talk with and are always willing to help! I highly recommend for regular daycare as well as overnight stays!

I had to board my 3 labs while contractors were working on my house, 5 stars is not enough for this place. The facility was immaculate, the staff was very accommodating & friendly. During their stay I stopped in on a few occasions and observed them at their daycare, they were playing with others and was very happy. Again thank you so much for taking care of my kids!!!!!!!!

They are absolutely incredible! We’ve left our dogs here before and they had an excellent time! We decided to leave them here again for the holidays while we decided to visit family. After a political issue, we were stuck. I called K9 asap and they responded asap, I mentioned our situation and within minutes they helped us and eased our minds over our beloved dogs. They were so flexible, kind, and helpful I couldn’t recommend them more! Make sure to check their Facebook page daily so you can get picture updates of the dogs! Its so cute! Thank you K9 Resorts! We will be coming back :)

My dog Duke really enjoyed his 6 day stay at K9 Resorts especially the play time with other dogs his size. Duke has always wanted to be the leader of a pack. For 6 days, he could pretend to be the leader of his play group and he totally enjoyed the play time.

My dogs love K-9 Resort and therefore, I do as well. Top-tier service is provided. My dogs enjoy the schedule that includes lots of activity with other guests, which mine really enjoy. They never come home sick or stressed. I highly recommend this resort for your fur babies.

We boarded our 8month old Goldendoodle here. Overall, everything was perfect but the only issue was with his food. It seems they didn’t pay close attention to his feeding instructions. After pickup, he didn’t poop for more than 24 hours which makes us believe he barely ate while he was there. Aside from this concern, the experience was good, but food management definitely needs more attention.

Madyson and her team always exceed our expectations! Our dog Betty White is always happy to be at K9 Resort❤️

As many of my family and friends know, Donny and Lucy are my *babies* — senior sweethearts who’ve never been boarded at this stage of their lives. So when it came time for us to attend our annual IBPSA The Forum Conference, I was definitely feeling a little uneasy. Leaving them, even for a short time, is never easy for this mama bear! 🐻❤️ But I’m so grateful for the amazing team at **K-9 Resorts Plano** for putting my heart at ease. From the moment we walked in, I could feel how much they *genuinely* care. They treated Donny and Lucy like family — and the cherry on top? Getting pictures of them during their stay! Seeing their sweet faces, tails wagging, and clearly being loved on made all the difference. 🐶📸💕 K-9 Resorts didn’t just “watch” my dogs — they cared for them like I would. And that kind of peace of mind is priceless. Thank you, K-9 Resorts, for being there for our family! 💙🐾 We highly recommend them!

Just got back from a camping trip and we left our two blue heelers here for 3 nights in one of the luxury suites with the TV and they posted pictures every day and gave us updates when we asked. Our sweet pups were bathed and all clean when we came to pick up and they told us they were so good. We are home now and they are both tuckered out. Very nice staff and the place is nicer than any hotel i have ever stayed at. This is the only dog facility i trust to take care of my dogs. They really treat them like like their own family.

We’ve been pup parents for years, and one thing we have learned…. our furry babies may not be able to tell us how they feel about the service they get - but they definitely do their part to communicate. Ria is a Cane Corso who is quite outspoken about her likes and dislikes - even which way to turn next while out on a walk can be… probably entertaining to anyone who can see us 😅 Elevators? NOPE, lol. But K9 Resorts in Plano? I still remember the day she shook off any doubts about staying there - she just walked right in and knew exactly where to go. I didn’t have to talk her into it or reassure her because… the staff had already proven themselves to her. ✨ Cherry on top is their customer service with us hoomans - my husband and I both agree that the extra time it takes for us to drive here is more than worth it :3

The team was so welcoming and caring she felt right at home. I loved receiving photos and updates showing her playing and making new friends. It gave me such peace of mind to know she was in great hands. Thank you for making her first daycare experience such a positive one!

Our pups had an amazing stay at K9 Resort! The staff went above and beyond to accommodate their needs, including medication management and personalized care. One of our dogs isn’t the best with others, so he got dedicated one-on-one time, while our other pup enjoyed general daycare but was also brought out for special play sessions with her brother so he wouldn’t be alone all day. The cutest part? They post adorable updates on fb☘️

This was my first time boarding my dog and it was such a great experience. They make you feel good about leaving your fur baby whether it’s for a day or a week. My baby stayed 7 nights and I got pictures the whole time. They always have an app that you can use for pictures to set up a stay there. The owner who I met personally was so nice! Also if you think your pup isn’t good with other dogs you’ll be surprised when you hear otherwise. They do an evaluation on your pups first day where they introduce your pup to all the other pups in doggy daycare that day. I was pleased and surprised to hear my pup did amazing with the other pups. I thought for sure she wouldn’t. They are truly amazing. They treat these dogs like they are their own. I felt no hesitation or anxiety about leaving her. I will 100% be coming back to this location whenever I need a place for my pup !!!! (If I could give 100 stars I would)